(Quang Ngai Newspaper) – With the goal of building electronic government, towards digital government, in 2024, Quang Ngai will promote the operation of the information system to handle administrative procedures at ministerial and provincial levels, to ensure ensuring the most effective provision of online public services to people, organizations and businesses.
From the beginning of the year until now, Quang Ngai has continuously led 63 provinces and cities nationwide in online payments through the National Public Service Portal. In the first quarter of 2024, the whole province paid more than 17 billion VND, with nearly 50 thousand transactions (at the Provincial Administrative Procedures Service – Control Center alone, nearly 11 billion VND was paid, with 7,529 transactions). .
Director of the Provincial Administrative Procedures Control and Service Center Nguyen Thanh Hoai said that online payment has been deployed synchronously to most communes, wards and towns in the province, especially regional communes. mountain. This shows that people and organizations are increasingly interested in using online public services and making online payments. Such results are achieved thanks to the efforts of the one-stop shop at all levels to support, guide, and propagate people and organizations to use online public services and make online payments. Along with that is the leadership and direction of localities in implementing many solutions to improve the effectiveness of administrative reform, especially promoting the provision of online public services.
| Ward officer Nguyen Nghiem (Duc Pho town) guides people to perform public services online. |
As an important and key step in the process of administrative reform and implementation of e-government, the province has been proactive in implementing many solutions to promote the implementation of online public services. Departments, branches, branches and localities in the province are constantly upgrading the public service system, improving the process of receiving, guiding and supporting people and businesses at one-stop shops at all levels in a people-oriented direction. , businesses are the center to serve. In particular, departments, branches, branches and localities continue to effectively implement Decision No. 906/QD-UBND dated June 14, 2023 of the Provincial People’s Committee “on approving and shortening resolution time.” Resolve the list of online public services, the list of pilot online public services to receive and return results entirely online under the jurisdiction of local agencies, units and localities. province table”. Accordingly, agencies and units have prioritized shortening the processing time, returning results at least 20% earlier than the prescribed processing time for documents submitted online; Implement a 50% reduction in fees and charges for cases of online application submission as prescribed in Article 2 of Resolution No. 11/2022/NQ-HDND dated July 7, 2022 of the Provincial People’s Council.
| In the first quarter of 2024, Quang Ngai ranked 19th/63 provinces and cities nationwide in terms of online public services through the National Public Service Portal. Ranked 23rd/63 provinces and cities nationwide in the index of direction, administration and assessment of quality of service to people and businesses in implementing administrative procedures and public services in real time on the Internet. electronic environment. |
The province has also promoted the completion of public service software with many functions, meeting the needs of organizations and individuals. Thanks to that, the number of online public service records in the province is increasing. Specifically, the rate of online dossiers received by departments, divisions and branches at the Provincial Administrative Procedures Service – Control Center in the first quarter of 2024 continued to increase, reaching an average of 79.3% compared to the total. Number of new applications received in the quarter. Among them, departments and branches have a high number of online records and the online rate reaches 90% or more such as: Social Insurance, Department of Industry and Trade, Department of Labor, War Invalids and Social Affairs, Department of Agriculture and Rural Development… . In the field of land of households and individuals (secured transaction registration procedures), the Provincial Administrative Procedures Control and Service Center has received 1,504 online applications, reaching 20% (year). 2023 reached an average of 11.4%) compared to the total number of new applications received in the quarter.
Meanwhile, the total online dossiers submitted by the district-level one-stop department is 3,927 dossiers, reaching 54.7% of the total number of new dossiers received in the quarter (the rate of online dossiers in 2023 will reach the average). army 43.1%). Districts with a high rate of online applications include: Ba To (97%), Nghia Hanh (94%). The number of online applications received by the commune-level one-stop shop continued to increase sharply, with a total of over 61 thousand online applications, reaching 91.5% of the total number of new applications received in the quarter. , increasing 2 times compared to 2023 (the average rate of online applications in 2023 will be 43.8%). Localities with commune-level units achieving a high rate of online applications such as: Duc Pho Town (nearly 100%), Quang Ngai City (99%), Tu Nghia (99%), Nghia Hanh (97%) , Mo Duc (97%), Son Tay (96%), Son Tinh (96%). This result has contributed to Quang Ngai leading provinces and cities in online payment…
Articles and photos: SA HUYNH
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