Yen Bai increases digital banking applications in policy credit activities

VBSP Smart Banking application is a digital banking service of the Bank for Social Policies (VBSP) Yen Bai Province Branch as well as commercial banks. When using this application, customers can perform convenient services. such as: money transfer; pay electricity, water, Internet, television, landline phone bills; phone recharge; pay for air tickets; Pay with QR Pay code. In particular, customers who are poor households and policy beneficiaries can pay interest and query transactions right on their accounts; Customers who borrow money from the social housing loan program can have their monthly interest deducted directly from the application.

From March 1, 2023, Bank for Social Policies Yen Bai Province Branch has officially deployed the VBSP Smart Banking application to customers; Priority is given to individual customers who are opening payment accounts at the Bank for Social Policies, members of the representative boards of the Bank for Social Policies at all levels, officials of associations and entrusted organizations, and heads of savings and loan groups. (TKVV), social housing loan customers and other customers in need.

Ms. Tran Thi Nga – Head of TKVV Group 5, Dong Tam Ward, Yen Bai City said: “Previously, when there was no VBSP Smart Banking application, members all learned loan information from paper documents. or come directly to your home to listen to explanations and instructions. Currently, the application of digital technology on mobile devices not only helps reduce many tasks for management, but also makes it more convenient for people. , saving a lot of time, limiting the need to go to your home or workplace for information and exchange.”

Talking about the benefits of using the application, Ms. Dong Thi Thanh Hang in group 12, Yen Ninh ward, Yen Bai city – a customer who borrowed money from the social housing loan program said: “Was guided by bank officials. Instructions, opening a payment account and installing the mobile banking application on my mobile phone is easy. Through the monthly mobile banking service, I transfer interest to my account, without having to waste time going to the bank goods to pay interest”.

Mr. Tran Xuan Tung – Deputy Director of VBSP Yen Bai Province Branch said that to bring the application into life, the Branch has promoted propaganda in many forms, coordinating with local authorities, associations, entrusted organizations, savings groups, propagate to customers and publicly post information about VBSP Smart Banking application at the People’s Committee headquarters of 173/173 communes, wards and towns in the province; Appoint staff to guide customers in registering accounts, installing applications and giving instructions on how to use them at mobile trading sessions in the commune.

At the same time, assign focal point staff to support 24/7 to answer customers during use. Deploying digital applications not only helps customers save time and travel costs, increase convenience for poor households and other ethnic minority groups, but also helps banks strictly manage debt and cash balance reconciliation. deposits, reducing risk rates in credit activities.

Thanks to the close direction of the Bank for Social Policies Yen Bai Provincial Branch, the proactive and active propaganda of entrusted associations, unions, and savings groups, up to now, many poor households and Communist Party members in the province have used the application. Use VBSP Smart Banking. According to data from the Provincial Branch of the Bank for Social Policies, as of March 31, 2024, in the province there were 3,718 customers registered to use the Mobile Banking service of the Bank for Social Policies. In 2023, the number of transactions through the Mobile Banking system is 4,864 loans with a transaction amount of 40.38 billion VND; In the first quarter of 2024, there were 1,879 transactions, amounting to 21 billion VND.

Deploying the VBSP Smart Banking application not only helps improve service quality and diversify products and services of VBSP, but also helps people, poor households and Communist Party members to access and use money transfer payments. , modern restrictions on the use of cash contribute to the good implementation of the province’s digital transformation plan.

Nguyen Van