Nghe An promotes reform and improves efficiency in handling administrative procedures

The People’s Committee of Nghe An province has just issued Official Dispatch No. 3170/UBND-KSTT on implementing the results of inspection of responsibilities for performing public duties of cadres, civil servants and public employees in handling administrative procedures (TTHC), providing public services to organizations and individuals.

Accordingly, the Provincial People’s Committee requests provincial-level Departments, committees, branches, and People’s Committees of districts, cities, and towns to continue promoting reform and improving the efficiency of resolving administrative procedures and providing public services to serve people. people and businesses as required in Directive No. 43/CT-UBND dated December 28, 2023 of the Provincial People’s Committee; Regularly propagate to organizations and individuals about the benefits of using online public services; Strengthen officials, civil servants, and public employees to guide people, support organizations and individuals to submit administrative procedures documents through online public services on the National Public Service Portal, Provincial Administrative Procedures Resolution Information System; Conduct a survey on the level of satisfaction of organizations and individuals in resolving administrative procedures at the Provincial Public Administrative Service Center, Receiving and Returning Results Department at all levels.

Accurately notify organizations and individuals about the time for returning results for administrative procedures that require organizations and individuals to fulfill financial obligations (after organizations and individuals have fulfilled financial obligations according to regulations). regulations).

The Provincial People’s Committee Office coordinates with relevant agencies and units to advise on upgrading and completing the Provincial Administrative Procedures Resolution Information System to ensure consistency, integration, synchronization, and data sharing with the Translation Portal. National public service, Information system for resolving administrative procedures of ministries and central branches. Coordinate with the Provincial Tax Department to soon integrate specialized Tax software and the Provincial Administrative Procedures Resolution Information System to rotate and resolve documents according to internal and electronic procedures for connected administrative procedures. many areas.

People’s Committees of districts, cities, and towns are interested in supporting and directing People’s Committees of communes, wards, and towns to support funding for investment in facilities and equipment of the Department of Receiving and Returning Grant Results. Districts and communes meet prescribed requirements. At the same time, direct the Commune People’s Committee to receive, process and circulate paper and electronic records in the land sector to competent agencies according to internal and electronic processes at the localities. Approval decision of the Chairman of the Provincial People’s Committee and established on the Provincial Administrative Procedures Resolution Information System.