More than 77% of Vietnamese adults have a bank account

On April 25, in Hanoi, the State Bank of Vietnam (SBV) held a press conference to announce the digital transformation event of the banking industry in 2024.

Accordingly, in 2023, the banking industry has actively deployed many tasks and solutions to apply population data to clean, standardize as well as collect and expand the customer database.

With a standardized and cleaned database, it will help banks exploit effectively in providing safe and convenient products and services, serving personalized needs and simplifying processes, increasing efficiency. work.

Many friendly banking products and services are rich in utilities, bringing practical value to meet the diverse needs of customers. Many basic operations have been 100% completely digitized (savings deposits, term deposits, opening and using payment accounts, opening bank cards, e-wallets, money transfers, loans… .). Many credit institutions in Vietnam have a rate of over 90% of transactions performed on digital channels.

To date, more than 77% of Vietnamese adults have bank accounts, more than 35 million payment accounts and nearly 15 million cards opened using the active eKYC electronic method.

In 2023, payments on mobile devices will increase by nearly 60% in quantity and nearly 13% in value, payments via QR code will increase by more than 240% in quantity and nearly 158% in value compared to the same period last year. 2022. Non-cash payment activities and digital banking activities in the first months of 2024 compared to the same period in 2023 will all grow.

Recently, the banking industry has also actively cooperated with the Ministry of Public Security to enhance security and safety in the process of popularizing banking services on digital platforms, thereby promoting the industry’s digital transformation process. , serving socio-economic development.

To date, 48 credit institutions have deployed applications to authenticate customers with chip-embedded CCCD cards via phone applications, 58 credit institutions have deployed customer authentication applications with chip-embedded CCCD cards via devices at the counter, and 14 credit institutions are implementing Testing the application of electronic identification and authentication accounts (VNeID) in operations…

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