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Ba Ria – Vung Tau aims for a dynamic, creative, effective and highly efficient administration; has an attractive investment environment, high competitiveness, affirming its position as a “locomotive” of development in the Southern Key Economic Region.
| The province’s PAR inspection team inspected the One-Stop Department of Long Dien District People’s Committee in 2023. |
People and businesses are the center
Chairman of the Provincial People’s Committee Nguyen Van Tho emphasized that Ba Ria-Vung Tau identified administrative reform as one of the key tasks in the province’s management direction; Take people and businesses as the center to serve; Take the satisfaction of people and businesses as a measure of the quality and efficiency of governments at all levels. Therefore, the province has set targets to continue promoting and improving effectiveness and efficiency in implementing administrative reform tasks associated with socio-economic development targets and tasks of the province in 2024. At the same time, strengthen leadership, direction and promote the roles and responsibilities of heads of agencies, units and localities in implementing administrative reform tasks.
The Provincial People’s Committee has issued a plan to shorten 800/1,921 administrative procedures, shortening the resolution time by 35-40% compared to the prescribed time; Providing 100% of administrative procedures qualified to perform online public services (DVCTT). Of these, there are 402 public services throughout the entire process, accounting for 27.55%. As a result, the rate of online applications in the whole province reached 95.5%.
The province also put into pilot operation the Monitoring and Operation Center, along with virtual assistants to support lookup and find information accurately and quickly; Field reflection application, looking up planning information; Deploying the “Work Management” application for provincial leaders to promptly direct, handle and warn of slow and late public service documents and procedures to direct and overcome.
| MR. PHAM VIET THANH, Member of the Party Central Committee, Secretary of the Provincial Party Committee, Chairman of the Provincial People’s Council Enhance the spirit of service for development We are committed to sharing, listening and continuing to promote administrative procedure reform and digital transformation to enhance the spirit of serving development, information transparency and long-term policy orientation. term, ensuring security and safety, building a healthy and equal investment and business environment; create the most favorable conditions in the spirit of respecting the law and always closely and responsibly accompany businesses and investors; Take the trust and success of businesses and investors as the target and measure of government performance. (Excerpt from speech at the Provincial Planning Implementation Conference |
On the other hand, to promptly resolve feedback and recommendations, the province has regularly organized meetings, dialogues and effectively maintained the hotline information channel of provincial leaders. Leaders of the province and sectors and localities in the province spend the first 30 minutes of each working day to receive people and businesses and periodically organize quarterly dialogues with businesses and investors at agencies and units. The province’s special working group regularly and periodically works with agencies and units to remove difficulties and obstacles and effectively support businesses and investors in the province. Organize meetings and dialogues between provincial leaders and businesses to listen and solve difficulties and problems of businesses.
In addition, the province replicates models of initiatives and practices such as “Listening to the people on Saturday” in all communes, wards and towns. The pilot of receiving dossiers and returning results regardless of administrative boundaries in the transportation and health sectors brings efficiency, helping people and businesses conveniently handle administrative procedures.
To raise the sense of responsibility and public service ethics of civil servants, every year the Provincial People’s Committee issues a training and fostering plan for civil servants to improve expertise, professionalism, and administrative skills. It focuses on fostering public service ethics, office culture, communication skills, citizen reception, and digital transformation.
At the same time, the Provincial People’s Committee has directed and organized public service inspections and administrative reform inspections at least once a year for each unit to promptly identify corrections, shortcomings, and limitations in administrative reform work.
Maintain the top position
At the conference announcing the PAR INDEX 2023 (PAR INDEX 2023), and the number of satisfaction with administrative services in 2023 (SIPAS 2023), on April 17, Ba Ria-Vung Tau province continued to maintain the top position. The Southeast in PAR INDEX 2023, ranked 5/63 provinces and cities. The SIPAS 2023 index ranked 8th/63 provinces and cities, up 10 places compared to 2022, ranking first among the Southeast provinces.
From this result, in 2024, implementing administrative reform work, the province will continue to promote decentralization and authorization within management sectors and fields; Strictly implement the change of working positions according to regulations, tighten discipline and administrative discipline in performing public duties. In addition, the province regularly inspects and requests departments, branches and localities to self-inspect units under their management authority to promptly detect and correct shortcomings and limitations in implementing administrative reforms; Build a modern, professional administration, creating satisfaction for people and businesses.
| In 2023, the province’s economic growth rate reaches 5.75%, GRDP per capita reaches 8,078 USD/person/year; Total capital attracted to domestic investment and newly granted and increased FDI is more than VND 50,681 billion; In which, newly attracted and adjusted FDI capital reached more than 32,400 billion VND. In the first quarter of 2024 alone, the province has granted new and adjusted capital increases for 23 domestic and foreign investment projects with a total attracted investment capital of more than 62,000 billion VND, reaching 90.82% of the 2024 plan, increase 6.88 times over the same period in 2023. |
The province continues to strictly implement the concept of taking people as the center of development; promulgate policies to improve the quality of life and happiness of the people, aiming for the goal that by 2045, the quality of people’s lives will be on par with developed countries.
Right from the beginning of 2024, the Provincial People’s Committee has directed the implementation of many solutions to promote administrative reform in each field associated with building e-government and digital government; improve the business environment and enhance provincial competitiveness. Continuing to implement the breakthrough of the Party Committee of the Provincial People’s Committee for the 2020-2025 term, the Provincial People’s Committee directs agencies and units to continue shortening the time to resolve administrative procedures compared to regulations of the Ministry of Administrative Procedures.
Article and photos: HUYEN TRANG
Tags: Administrative reform people Final installment Creating motivation socioeconomic development Ria Newspaper
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