Ba Ria – Vung Tau deploys a mini app, many public services can be performed on Zalo

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The development and launch of the mini app “BR-VT Smart” on Zalo shows that Ba Ria – Vung Tau province is trying to promote the digital transformation of public services in 2024 and the future.

On April 25, Ba Ria – Vung Tau Province officially launched the BR-VT Smart mini app on the Zalo platform. People just need to enter the keyword BR-VT Smart in the search bar, then select the BR-VT Smart mini app in the results display section to use the necessary utilities and features or update news at local.

Ba Ria – Vung Tau province officially launched the BR-VT Smart mini app on the Zalo platform.


Talking about the BR-VT Smart mini app development platform, Mr. Do Huu Hien, Director of the Department of Information and Communications of Ba Ria – Vung Tau province, said it must be a platform that meets all the criteria: integrated on an application popular with the people; Minimize the steps of registering, logging in and entering information; Connect and access directly to the province’s public service portal.

With the 3 criteria mentioned above, in the process of searching, proposing, and analyzing solutions, Ba Ria – Vung Tau province found that Zalo is currently the leading, popular messaging and social networking application on phones. in the vast majority of people with more than 76 million users. Along with that, Zalo has been a platform providing mini app models for many localities across the country such as Tay Ninh province, Dong Nai province, Dak Lak province,… and state agencies (CQNN) from Central level to grassroots level such as the Ministry of Home Affairs, Vietnam Department of Dyke Management and Natural Disaster Prevention – Vietnam National Steering Committee for Natural Disaster Prevention, Registry Department – Ministry of Transport, Ministry of Industry An… That cooperation process was recognized effectively through record numbers after only 2-3 months of implementation. With a large number of users and practical results from the provinces and state agencies that have deployed the mini app, Ba Ria – Vung Tau province hopes that the Zalo digital technology platform can solve technological limitations in the process. Smart urban development and local digital transformation trends.

“The launch of the BR-VT Smart mini app on the Zalo platform aims to guide people and businesses on administrative procedures and partial and complete online public services of the province; thereby promoting support and improving the quality of life of people as well as the development of local businesses”, Mr. Do Huu Hien, Director of the Department of Information and Communications of Ba Ria – Vung Tau province, emphasized. .

As expected by representatives of Ba Ria – Vung Tau province, the development of the BR-VT Smart mini app on Zalo will help improve the quality of public services provided to people in the province. The government quickly captured information from the people, answered questions promptly and quickly handled procedures. At the same time, people can also save time traveling, finding information and preparing documents thanks to the integration of steps and operations right on the Zalo Mini App.

From online public services such as submitting applications, looking up documents, online payments and answering questions to utilities such as provincial development plans, citizen reception schedules, planning information, land information Belt, power outage schedule and job information are all integrated in the BR-VT Smart mini app.


Through the Zalo application, the People’s Committee of Ba Ria – Vung Tau Province has developed public service features such as: online application submission, direct application lookup on the mini app, online payment and provincial hotline. .

In addition, the province also expanded public administration utilities on Zalo Mini App such as: Provincial development plan, citizen reception schedule, planning information, land information, power outage schedule and employment information. .

The above features and utilities are suitable and useful for all people and all ages, from unskilled workers to middle-aged and elderly people. Along with that, integrating the mini app on Zalo also saves space for people using low-cost and small-capacity smartphones. Therefore, the People’s Committee of Ba Ria – Vung Tau Province ensures that no person will be left behind in this digital transformation revolution in the locality.

The advantage of Zalo Mini App is that people do not need to access application stores such as App Store and CH Play to download and install individual applications, minimizing the steps of registering a new account and verifying information while still having access to the Zalo Mini App. You can use all features related to the province’s public administrative services available on the mini app. Thanks to that, Mini app becomes an easily accessible tool for people, and also receives more usage than normal native apps. For example, Tay Ninh Smart, after only 2 months of release on Zalo, has reached the number of users equivalent to 2/3 of the number of people downloading on app stores in 2 years.

The development of the mini app “BR-VT Smart” of Ba Ria – Vung Tau province once again affirms that Zalo is not only the largest free texting and calling application in Vietnam with more than 76 million regular users. but also one of the leading platforms accompanying provinces, cities and state agencies from central to grassroots level in digitally transforming public administrative services, providing deep and wide support, accompanying and following closely. with people’s lives.

According to statistics, currently on Zalo there are about 15,700 active OAs of State agencies and about 350 mini apps released with more than 5.6 million users after only 1 year of Zalo deploying this service for State agencies and public utilities. Among them, we can mention outstanding mini apps such as Tay Ninh Smart, Dong Nai Smart, Dak Lak Online, Vietnam Natural Disaster Prevention, Registration…

Tr.Van


The article is in Vietnamese

Tags: Ria Vung Tau deploys mini app public services performed Zalo

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