Electronicize 145 administrative procedures
Over the past time, the Dak Nong Tax industry has always promoted administrative reform in a direction that is convenient for taxpayers. To date, the Provincial Taxation Department has publicized hundreds of standardized administrative procedures in the field of tax management.
Publicizing the set of administrative procedures has made it convenient for taxpayers to research and implement. This is also a solution for monitoring tax officials to perform their duties better and better.
Many forms of electronic tax transactions are also promoted. Every year, tax authorities guide businesses and individuals to improve the quality of electronic tax declarations. The electronic tax payment and tax refund process has been enhanced by units.
The Tax Department carries out one-stop transactions with the Department of Planning and Investment and the Provincial Police in issuing tax codes, seals, and business codes.
Through this activity, taxpayers can shorten the time to complete procedures related to production and business activities. To date, over 95% of organizations and individuals have deployed electronic tax payments, electronic tax declarations and electronic tax refunds.
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By the end of the first quarter of 2024, the Dak Nong Tax industry has electronicized 145 tax administrative procedures out of a total of 235 procedures. There are 97 administrative procedures integrated into the National Public Service Portal. The entire industry has 142 administrative procedures qualified to be provided online at level 4.
Dak Nong Tax Department
Promote propaganda and support for taxpayers
According to the assessment of the Provincial Tax Department, some taxpayers are still confused in understanding and implementing, especially the use of administrative reform steps.
With the motto “The tax industry always listens and wholeheartedly supports”, the tax agency’s civil servant team is ready to accompany and help taxpayers overcome difficulties and problems.
To help taxpayers get closer to digitalization, Dak Nong Tax Department implements many key solutions. The Tax sector promotes administrative reform and applies information technology in implementing tax declaration, tax payment and tax refund obligations.
All tax policies, regimes, and administrative procedures are publicly available on the Tax industry’s website, making it easy for people and businesses to understand.
Many free tax declaration support software for businesses and taxpayers continue to be applied by the Tax industry. Local tax authorities focus on propaganda and support for taxpayers in many different forms.
The process of exchange and dialogue with businesses and people will be carried out regularly. Through this activity, tax authorities grasp problems and promptly answer taxpayers.
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In 2023 and the first 3 months of 2024, Dak Nong tax agency provided direct support at the tax agency and by phone for more than 1,500 organizations and individuals. Tax officials have provided written instructions for 60 cases of organizations and individuals having problems with tax legal policies.
Dak Nong Tax Department
Every year, Dak Nong Tax Department conducts a taxpayer satisfaction survey. From there, the entire industry provides realistic input data and information, in order to have more innovative solutions and improve the quality of service provision.
As for staff management, the Tax Department continues to train, foster, and rearrange human resources to ensure quality and professionalism.
Depending on the requirements and functions of each department, the Tax Department arranges appropriate management methods in each period and each stage.
The Provincial Tax Department continues to promote discipline and financial discipline, strictly handle violations, ensure correct, sufficient, timely, transparent and effective collection.
Tags: Dak Nong electronicizes tax procedures
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