In 2024, the Provincial People’s Council assigned the task of collecting state budget (state budget) from export and import activities of 3,700 billion VND. In the first months of the year, Hung Yen Customs Branch improved the efficiency of professional operations, promoted administrative procedure reform, attracted businesses to transact, and drastically implemented the assigned ordinance estimates.
Implementing the directive and guiding documents of the General Department of Customs and Hai Phong Customs Department, in recent times, Hung Yen Customs Branch has synchronously applied many solutions to effectively exploit revenue sources into the state budget. The unit actively innovates and applies modern science and technology, reforming processes and administrative procedures in the field of customs, improving professionalism and improving the service attitude of officials and workers. position for businesses. Thereby, creating trust, attracting businesses to the customs clearance unit, promoting increased state budget revenue from export and import activities. The Branch has participated in the official operation of the online public service system levels 3 and 4 according to the roadmap, creating conditions for quick customs clearance for export and import goods. Every day, businesses can electronically declare and complete procedures with the Customs Branch 24/7 for all working days of the week. The unit promotes the application of electronic customs clearance and applies risk management methods in inspection and supervision of imported and exported goods. On average, the Branch carries out customs procedures for 700 declarations/day.
To create favorable conditions for businesses and people to transact business, the unit publicly lists administrative procedures, customs procedures, and policy documents on state management in the field of customs; Publicize the phone numbers and “hot” lines of Department leaders, Team leaders, and consulting working groups to promptly resolve difficulties and problems of businesses. Provide support and resolve business problems at any time of the day to promptly resolve difficulties for businesses. The unit created the Zalo group to connect leaders of Hung Yen Customs Branch and the business community, including Regularly update documents and regimes, new or expired policies for businesses to know and implement. To date, there are over 500 business representatives interacting with customs authorities through the Zalo group.
To improve work efficiency, leaders of Hung Yen Customs Branch pay special attention to improving the quality of officials and civil servants, considering this an important factor for success. Fostering and improving political awareness, ethics, and lifestyle, tightening discipline for each individual in the unit are promoted. The Branch proactively trains and guides officials and civil servants to improve their professional skills, prohibits acts that cause trouble or harassment to businesses, and carries out solutions and meetings for dialogue when businesses have problems. comments, complaints, have a civilized and polite attitude and behavior in communication and behavior. The unit disseminates to all officials and civil servants the implementation of the system to evaluate the level of satisfaction with the service quality of civil servants. At the same time, strengthen extensive propaganda to the business community to carry out procedures at the Branch to participate in the evaluation on the system. From there, each officer and civil servant will improve their sense of responsibility in performing public duties, creating trust in businesses.
In order to attract businesses to do customs procedures as well as improve the responsibility of each officer and civil servant, the Branch signed an agreement to develop Customs partnership with businesses doing customs procedures at the Branch. agency – Enterprise. To date, the unit has signed agreements with over 1,500 businesses, putting the agreement contents into practice. The Branch develops a commitment to the business community and publicly posts it at the place where customs procedures are handled with 3 commitments: Commitment to time to resolve administrative procedures; commitment to service quality; Commitment to the attitude, working style, and behavior of customs officers when interacting and working with people and businesses.
With the effective implementation of synchronous solutions, by the end of March 2024, Hung Yen Customs Branch collected over 977 billion VND in state budget, reaching 26.4% of the estimate assigned by the Provincial People’s Council, an increase of 15 % compared to the same period last year. Some high revenue and tax revenues are: Value added tax collection on imported goods is nearly 910 billion VND; collected export and import taxes of over 67 billion VND…
Implementing estimates of the state budget revenue ordinance from export and import activities plays an important role in the state budget revenue structure in the province. In the coming time, Hung Yen Customs Branch will analyze the advantages and disadvantages and identify solutions to strive to complete the assigned state budget revenue estimate. Accordingly, the unit focuses on reviewing and firmly grasping revenue sources, especially the situation of export and import activities, assessing the impact of international integration commitments, especially the roadmap for implementing trade agreements. free trade to develop appropriate solutions to increase revenue and prevent revenue loss. Actively coordinate with units inside and outside the industry in combating smuggling and trade fraud; Propagate individuals, organizations and people to comply with the law, and provide information to customs authorities when detecting acts of smuggling and trade fraud. Develop a plan to find new revenue sources, mobilize customs declarants to declare customs and pay taxes in the province. Strengthen inspection and supervision of the implementation of public service regulations, manners and attitudes towards people, organizations and businesses of officials and civil servants at the unit. Actively implement administrative procedure reform and customs modernization; Contributing with departments and branches to create favorable conditions for export and import activities of businesses in the area.
Minh Nghia
