Emergency SOS via satellite, new feature on iPhone 14

Le Hoan/Vietnamese

GARDEN GROVE, California (NV) – The Emergency SOS via satellite feature on the latest iPhone 14 series (including 14, 14 Plus, 14 Pro and 14 Pro Max) is provided free of charge by Apple for two years after activation Activate iPhone 14.

Emergency SOS via satellite is currently only available in the US, Canada (will expand to France, Germany, Ireland, and the UK in December) and supports American English, American Spanish, and Canadian French.

With Emergency SOS via satellite, you can text emergency services when you’re out of cellular and Wi-Fi coverage. You can also use the Find My app to share your location with people via satellite.

How it works

If you call or text emergency services and can’t connect because you’re out of cellular and Wi-Fi coverage, your iPhone tries to connect you via satellite with help you need.

When you use a satellite connection, the experience is different from sending or receiving messages over the cellular network. In ideal conditions where you are facing the sky and horizon, a message can take 15 seconds to send and more than 1 minute to send under light or medium foliage. If you are under dense foliage or surrounded by other obstructions, you may not be able to connect to the satellite. Connection times can also be affected by your surroundings, the length of your messages, and the status and availability of the satellite network.


To use the Emergency SOS via satellite feature or share your location via satellite:

-You need an iPhone 14/Plus/Pro/Pro Max running iOS 16.1 or later.

-You also need to be in a place without cellular and Wi-Fi coverage.

-Be in the United States (includes Puerto Rico, the US Virgin Islands but excludes Guam or American Samoa) and Canada.

-Do not use iPhone models specifically for Mainland China, Hong Kong or Macao markets.

-Satellite connections may not work in places with latitudes above 62 degrees, such as the Northern part of Canada and Alaska.

Share your location via satellite in Find My

To share your location with friends via satellite, do the following before you’re out of cellular or Wi-Fi coverage:

Set the iPhone you carry around as the iPhone that shares your location by opening the Find My app and then tapping the My tab in the bottom-right corner of the screen. Then make sure the Share My Location button is set to On. If your iPhone isn’t currently sharing your location, tap Use This iPhone as My Location. (Figure 1)

Finally, add the contacts you want to share your location with.

Send your location via satellite

On iPhone 14, open the Find My app and then tap the My tab in the bottom right corner of the screen. When you expand the tab, you’ll see a new section called My Location via Satellite. You touch the item Send My Location and follow the instructions on the screen to connect to the satellite. (Figure 2)

You can submit your location every 15 minutes. When you send your location via satellite, you won’t see your friend’s location in the Find My app.

See a person’s location sent via satellite

To see your friends’ location sent via satellite, you need iOS 16.1 or later installed on your iPhone, and it doesn’t need to be an iPhone 14.

When a contact sends you their location via satellite, a satellite icon will appear next to their photo and the satellite location will appear in text in the Find My app. Their most recent location is viewable for up to seven days. (Figure 3)

Try Emergency SOS via satellite via demo

In countries or regions where the Emergency SOS via satellite feature is already active. Users can learn how to use and operate this feature through a demo demonstration. The demo doesn’t actually call the emergency services.

You open the Settings app and then scroll down and tap on the Emergency SOS item. (Figure 4)

Next, swipe down to find the Emergency SOS via satellite section and tap the Try Demo button and follow the on-screen instructions. (Figure 5, 6)

If you have not enabled location services for the satellite connection, you will be prompted to enable them before starting the demo.

Text to emergency services via satellite

Try calling emergency services first. If your call doesn’t connect, you’ll have the option to text emergency services via satellite. You touch the Emergency Text via Satellite button.

Then respond to the on-screen prompts in turn: Answer the questions that best describe your situation. Choose to notify your emergency contacts that you have contacted emergency services, along with your location and the nature of the emergency. Connect to satellite and stay connected while sending messages to emergency services.

Once you’re connected, your iPhone will start texting emergency responders with important information like your medical ID and emergency contact information, your situation, your location (including altitude) and the remaining battery life of your iPhone. You may be asked to reply to additional messages. (Figure 7)

The article is in Vietnamese

Tags: Emergency SOS satellite feature iPhone

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